Q. How can I obtain pricing and samples of your medical chart paper?

A full price list and samples are available from our sales department. Just call our toll-free number, (888) 566-6385, or e-mail us at sales@modulusa.net and someone will respond to your request promptly. You may also fax your request 24 hours a day to
(203) 748-8329.

Q. How do I place an order?

After you have found the paper you are interested in from our products list, you can place an order by telephone with our toll-free number, (888) 566-6385. Or you can fax your order any time of day. The fax number is (203) 748-8329. You can also e-mail us at sales@modulusa.net, or click the "E-mail Us" link at the bottom of our web pages.

Q. What are the proper storage and handling conditions, and warranty, of your medical
    recording papers?

STORAGE AND HANDLING CONDITIONS
Dyes used in the manufacture of thermally responsive papers react with solvents and other compounds found in adhesives and direct contact between them and thermal printing will destroy the printed data over time. Follow the precautions listed below to avoid adverse effects to the paper and/or to the tracings. Store paper in cool and dry locations. Exposure over long periods to temperatures over 93 degrees Fahrenheit (40 degrees Centigrade) or to a relative humidity over 60% can lighten the printed data. Also avoid exposing to sunlight (UV light) or bright light, which may darken paper and/or lighten tracings.

Also avoid storing any thermal paper with the following elements:
- Papers containing organic solvents including, but not limited to, tributyl phosphate
- and/or dibutyl phthalate;
- Carbon and/or carbonless forms;
- Products which contain PVC or other vinyl chloride such as, but not only: document protectors, envelopes, binders, sheet separators;
- Cleaning fluids and solvents such as alcohol, ketones, esters and others;
- Products that contain solvent based adhesives such as, but not limited to: mounting forms, pressure sensitive transparent tapes or labels.

To maximize legibility and archivability, store thermal charts separately, in a climate controlled environment, using any of the following:
- Polyester Polymide Document/Sheet Protectors;
- Mounting Cards/Systems made with Water Based Adhesives;
The use of these storage/filing products will not provide complete protection against fading from external contaminants.

IMAGE DURABILITY
Average archivability of this product is five (5) years, if stored in accordance to the precautions listed above. If your retention/archivability requirements of thermal records/charts exceed these guidelines, the manufacturer recommends a suitable photocopy to be produced.
DISREGARD OF THESE INSTRUCTIONS MAY CAUSE THE BACKGROUND TO DARKEN OR TRACING TO LIGHTEN.

DISPOSAL
The usual methods of disposal can be used, i.e. incineration or paper disposal plants.

FIRE HAZARDS
The inflammability of this product is similar to normal uncoated papers. It is possible to use the usual fire extinguishing equipment.

ENVIRONMENTAL DANGERS
The use, storage and disposal of this product do not cause environmental pollution.

Q. Do you offer a base paper with a long-term, non-fade guarantee?

We manufacture paper that has a twenty-five year, non-fade guarantee. We can make this available to you upon request.